Backed Long After
the Install Truck Leaves.
Your awning or shade is covered two ways: the manufacturer stands behind the product, and we stand behind the work. Here is exactly what each one covers.
Two warranties, working together.
Manufacturer warranty
Covered by the manufacturer of your specific product. Terms vary by brand and component.
Labor, by us
Sun Shades & Graphics covers all labor for one year from your installation date.
Sunesta frame
Sunesta retractable awning frames carry a limited lifetime warranty. Full terms below.
What Sun Shades & Graphics covers.
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Parts are backed by the manufacturers’ warranty.
Refer to the warranty of your specific product. This warranty does not cover labor or freight.
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We cover all labor for one year from the installation date.
This includes a one-time pitch adjustment for retractable awnings. It also includes adjustments to the arms, side rails and electronics.
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Structural damage is not covered.
Sun Shades & Graphics is not responsible for any consequential structural damage after the awning or solar screen was installed.
Sunesta’s limited warranty.
We are an authorized Sunesta dealer. Sunesta warrants its products by component — frame, arms, fabric and motor — and coverage on the arms depends on which model you own. The summary below is for convenience; Sunesta’s published warranty document is the governing text.
| Component | Coverage |
|---|---|
| Frame Roller tube, arms, shoulders, assembly brackets |
Limited lifetime — for the life of the product. |
| Arms Lateral extension arms |
The Sunesta Patio: limited lifetime. The Sunstyle Patio: 15 years. The Sunlight Patio: 12 years. |
| Fabric | 10 years from the date the limited warranty begins. No coverage after the 10th year. |
| Motor Motorized products only |
10 years on the motor. Controls, switches and electronic accessories are covered for 5 years. The battery inside the motor is not covered. |
Register your Sunesta warranty. Sunesta asks owners to register after installation. You will need your installation date and your SmartCODE, which is on the awning. Once you register, Sunesta emails your warranty to you.
Call us first. We installed it.
Whether it is a warranty claim or a simple adjustment, start with us — our own crew did the install, and we will handle the manufacturer paperwork where it applies. Have this ready when you call:
- Your installation date
- The product and model, and the SmartCODE if it is a Sunesta awning
- A short description or photo of the issue
Important
This page summarizes warranty coverage for convenience. Parts coverage is provided by the manufacturer of your specific product and is governed by that manufacturer’s published warranty document and its terms, limitations and exclusions — not by this page. Manufacturer warranties do not cover labor or freight. The Sun Shades & Graphics one-year labor coverage runs from the installation date and applies to the work we performed. Sun Shades & Graphics is not responsible for any consequential structural damage after the awning or solar screen was installed. Warranty terms are subject to change by the manufacturer.